LG (if it has a patch), needs to push AT&T. Regardless though, if a Thrill or other owner is having Ghost call problems, one call into LG should get them some form of remediation (today). There simply couldn't have been sufficient testing of the GB update against the kernel.

Basic phone functionality like being notified that someone is calling you is simply a requirement for any properly designed and operating phone. Ultimately, it is LG that warranties the device. They should make good with their customers (yes/no), independant of what the carrier is or isn't doing.

update the software ...go to lg and download to your computer and later connets the phone...
http://www.lg.com/us/support-mobile/l...

jvanhou: yes, agreed. and this is why we keep writing if LG wanted to differentiate itself, then it should do the right thing. That would be noticed.

i was once married to a lawyer, and i understand about hiding behind what is and isn't written. i can speak from first hand experience before and after the divorce.

obviously, what LG isn't seeing is that the corporate ethic it attempts to advertise and follow, and it's warranty are deemed pithy when so objectively, it has provided a defective device and is not fixing them in a reasonable time frame. in this case, the phones ability to receive a call and notify an owner is fundamental to a phone's operation. everyone with a thrill should be calling and demanding a model that works or a total refund, without exclusions.

I got my LG experience from the Spectrum and the fiasco about the ICS that was not made available when it was advertised to be... thus comitting false advertising, but also from reading all the issues with many of the other handsets.

These are influencing my decision NOT to purchase an LG Smart TV or appliance, and most likely, a replacement LG phone when my 2yrs is up. And it's funny because in the beginning I was probably evengelical about the Spectrum and so much so that I was accused of being an employee of LG.

Ha.

Even if I wanted to give LG another chance here, devices superior to the Spectrum from LG are just not on Verizon. The Spectrum 2? Well maybe I could pick up one of those for a song in a few months time. Hopefully better battery life with that device...

All these uber phones, clocked so fast with large displays, multiple cores and fast GPUs. I don't know about anyone else, but I'm purposefully throttling mine just so I can experience half-way decent battery life between charges.

I'm quite aware, other LG phone owners have it worse... If the LG Spectrum had decent battery life, it would be an almost "perfect phone". I'm spoiled by the induction charging I use on my HP Touchpad, so maybe that feature in a new low-profile device would be a draw.

I guess the question, perhaps for another thread should be "Why should the phone I replace my Spectrum with be made by LG?".

Time for everyone to think positive thoughts for all Intuition owners. Their recent push is breaking phones. This sort of is a great opportunity for LG to step up, because they just killed peoples experience. Even if they give brand new phones away or superior model devices, the impact to people is seemingly extreme.

LG more regression testing mandatory. I wish LG would share how this update went so poorly.

Good. Now if they would resolve my issue of fixing the blue tooth their update destroyed, I would be a happy camper.

Grrrr...After months of complaining (during which time my warranty expired), I run the ICS update...and it bricks my phone. It was actually recoverable until an LG support tech told me to do something peculiar, now it won't even BOOT. Moreover, they REFUSED to honor their warranty even though this problem goes back to when my phone was still under warranty!

AT&T came through for me (sorta). I'm getting an HTC One X with a new 2-year contract. Good-bye, LG!

LG needs to fix their LG Tool that you download and update your phone. It doesn't work and hasn't for months. I tried putting in the MEI number and put it in and it said it isn't valid (which it is). I check the port and said Port is not found, (even though the phone is plugged in) and says phone is disconnected (which it isn't) and that will not change. No matter what I do, says the phone is disconnected and to connect the phone (which has been plugged in all the time). LG you are getting worse, at least when you have an update let me get it thru the update of the phone instead of trying to get it thru a broken LG software tool.

if it wasn't for this forum I never would have known there were any updates available.

Well, updating went just fine. Just very unhappy about the end result. It fixed my Bluetooth and I'm so thankful for that, but my wife and I are very unhappy with what other things the update did. All our settings have been rearranged and not like they used to be, very hard to navigate around, even our messaging is totally changed and the message windows have been totally redesigned. We want our old phone back with just the Bluetooth fixed. We should have been given an opportunity to choose what we wanted updated. Our phone is like a totally redesigned model, not the LG we fell in love with and purchased and we are so very unhappy. Even the battery runs down much faster now and we have to charge our phone up twice a day now, before it was a lot of times only at the end of the day. LG even changed the "slide up" screen...they changed the entire phone and made the features so slow..it takes an average up to 10 seconds for us to get an app to load. We press PHONE or MESSAGES and sit and wait, and wait, and then it loads very slow.

Thanks for fixing the Bluetooth problem LG but you should have left everything else alone. Once again, us consumers get the short end of the stick without being asked about other improvements.

Charles... it looks like your update experience didn't go as well as expected, to say the least. A great deal of the changes you're seeing are actually part and parcel of Android 4.0 Ice Cream Sandwich - this version of Android introduced a vastly different "user experience" compared to prior versions, and LG's Optimus interface was updated to work with these changes. In fact, the new Optimus interface is much closer to the stock Android software than it was in Gingerbread or FroYo... something that a lot of us have been looking forward to for quite some time!

Of course, this is all after-the-fact... your phone's been updated, and it's not working the way you expect. What's to be done?

Firstly... after updating, there's a number of other users on other forums complaining about "lag" - those 10-15 second delays when you open or close an app. The simplest fix is to restart your phone! Fortunately, the new software boots the phone in a fraction of the time that it used to, so when the phone seems to be bogged down, give it a reboot. If the delay is still pervasive even after a reboot, the next step is a factory reset - in Apps > Settings > Backup & Reset > Factory data reset. Quite a few people have noticed a vast improvement and reduction of the lags after a post-update factory reset.

Of course, those two options assume that you want to try to use the updated Ice Cream Sandwich interface. But what if you just don't like it, and don't want it? Can you make the phone work the way it used to??

Yes, you can... but it's not drag-and-drop simple. LG, like every other Android-handset vendor, does not offer an officially sanctioned way to roll back to earlier firmware... but like the shade-tree mechanics of yesteryear, you can use the available tools and roll back the software yourself. Also like those shade-tree mechanics, if something breaks, it's up to you to fix it, so proceed at your own risk. The method for rolling your software back is here on this XDA-Developers thread. The links to the prior software are unfortunately dead, but you can run a search for them on SmartPhenom's LG Firmware Update Central, phone model "LG Thrill 4G LGP925", country "United States (North America)"... the V20P firmware is the same as your prior (mostly broken) build; you can also try searching phone "LG Optimus 3D LGP920", country "United Kingdom (Europe)" and download the V21G build - this was just released last week and is perhaps the most solid Gingerbread build available for the P920/P925... since it's a European build, there's no built-in AT&T software (good riddance, I say!) and you'll need to manually enter the AT&T APN's for data service (again, follow the XDA guide). And, just like before, Gingerbread is outdated - quite a few of the newer apps on Google Play are requiring ICS - such as Chrome and the new Google Keep notes app - and won't install on Gingerbread.

Alternatively, like stef7 mentioned in another thread, you can just download a different "launcher" program - this doesn't involve flashing software, as it simply runs in place of the Optimus UI. You'll still have the "updated" apps, but you can customize the look and feel of your homescreens and app list. Search Google Play for "launcher" - Nova Launcher and GO Launcher are very popular.

Overall, it's a shame that you don't like the new ICS for the Thrill... LG has done exactly what we've been begging them to do - fix the bugs, and update the OS to 4.0. I find the new UI to be fantastic, the phone is much faster (even with an occasional "lag"), and we can finally use apps that require ICS. Since just about every other Android phone currently available for sale runs ICS (or its successor Jelly Bean), you'll either have to get used to the new way Android works, or move to another OS... like iOS, Windows Phone, or BlackBerry.

Best of luck, and I hope this helps you out in some way!

With an update this major you MUST do a factory reset for best possible performance. This is the only way to ensure the OS is running properly and should resolve performance and battery issues. When I perform a major OS upgrade I always do factory reset before the update and after the update to ensure the best possible results. I highly recommend this!

Well, at least we got Charles to the updated OS with the bug fixes!

Likely what is happening is this: settings have a certain persistence. Those settings exist in non-volatile storage. Because of programming (not LG's fault), and because of the way the updates are issued and expand out and the code starts using that space, uninitialized or "dirty" locations that end up being used by those settings often influence code operation in unpredictable ways.

I concur, after a major update, a person is simply asking for trouble because of the potential for improperly initialized memory if they don't reset the device. The FDR takes care of that by wiping everything out.

I wager Charles' experience will improve greatly following the FDR.

Charles, if following the FDR, your device responsiveness improves, but you hate the U.I, I would suggest Holo Launcher and Holo Notifier as replacements.

Good luck.

I hate doing the factory reset but I will I guess, I will lose everything on there and have to start all over from scratch again.

Apparently I did something wrong. When I synced my google contacts nothing got backed up and all my contacts are gone. What is the correct way to keep my contacts on my phone synced with my gmail so if my phone ever dies or I have to do a backup they are already up on my gmail also..I want everytime I enter a contact it is also backed up on my gmail account. Also, how do I go get them if I have to do another reset for some reason. If I sync gmail or google contacts shouldn't they automatically come down and show up?

After updating to ICS my phone no longer receives push notifications, which means I have to manually refresh my email among other irritating problems. Does anyone else have this issue?