I purchased the UX300 and was told that I could get a cable somewhere. Apparently that somewhere does not include US Cellular, LG (even tho the USB cable is listed as an accessory), or Radio Shack.



Why can't I buy the necessary cable from LG??



Then there apparently is a "driver" issue. Should I just return the 3 phones I came home with?



disappointed Gene in Rockford, IL

[from Biggene700]

Baker, You need to have a memory card installed into the phone... Attaching the USB cable gives you access to the data on that card alone. Gene, I have no clue WHERE to get this cable, but one came with my phone. My understanding is that it's a new standard USB size, so you should be able to get one at any computer store?

[from Woody]

Hey all,



I got it to work. The cable for charging the phone will work with BitPim and utilizing the "other CDMA phone" settings. I installed the set of drivers from LG and it works like a charm. I can easily transfer pics and sounds to/from the phone and computer. Glad I was able to figger it out. Let me know if details you need, supply them I will.



I also have a Bluetooth dongle which gives me access as well.



Just thought I'd let you know.



Baker





[from mgbaker]

I tried that on two different computers but no joy. Installed the drivers and BitPim does recognize the phone in "other CDMA" mode. It 'sees" it on COM4 on one machine and COM6 on the other but I still can't access the phone's files. Can't figure out what I'm doing wrong....any ideas suggestions would be greatly appreciated.



Cheers.......CL



http://www.myspace.com/cristofe

[from CapnLockheed]

please i would love the details. i have a ux300 and the data cable, i've been trying too find a place to put the memory card, i am told i need.



then i find theres no place for a card, but i would love to have all details and info if you don't mind.





[from N4REAL]

"i've been trying too find a place to put the memory card, i am told i need."



The UX300 does not take a memory card. The UX380 does but it lacks a USB port. Those @ssholes at U.S. Cellular first sold me the UX300 telling me that I could easily transfer files to and from my pc. Today they told me that they were mistaken and that it's IMPOSSIBLE to do so.......then they happily offered to sell me a more expensive phone!!



I'm not asking for much...I don't want to watch videos, or listen to mp3's, or even text!! I JUST want to get the damn pictures off my phone!!!







Cheers.....CL

[from CapnLockheed]

I know what you mean captain! After searcing for a couple of weeks I got the USB cable for mine and found out that the drivers havent been approved for Windows XP per microsoft. I contacted someone with LG and they say that they decided not to jump thru MS's hoops to get the approval, but the drivers would work fine. I hooked it all up and now I'm seeing that in Bitpim the phone is seen, but all the selections are greyed out.



I think these two that I just bought will be my last LG phones. I can't find support for them, even on thier own site when I click support its just for tv, washers, etc. Can hardly find anything on the UX300. I know it's just a cheapie, but was my entry to LG products.. and now .. no more! If they cant support the cheepies, why would it be better on teh expensive more complicated stuff.

[from allenkaufhold]

I hear you bro, LG support is a frigging JOKE!! I called phone support and got some poorly



trained half-wit in Pakistan. Like the @-holes at US Cellular this jerk told me it COULD NOTBE DONE!! Both companies lied to me and told me it was impossible to transfer files back and forth between a UX300 and a PC in an effort to get me shell out for a more expensive phone. What BS!!!!! But you know its not just LG and US Cellular all the carriers and manufactures are damn scam artists. But screw 'em. I bought a $7 Bluetooth dongle on eBay and it works great!! I'm easily transferring pics and audio back and forth!!



Cheers......CL

[from CapnLockheed]

Can you send me some information on the bluetooth dongle that you got for yours.. I'd sure appreciate it!







Allen

[from allenkaufhold]

I have a UX300 and would like to download pictures from the camera to my PC. I have a Dell laptop runing Vista with a bluetooth adapter that I have been able to pair with my phone. What LG drivers will I need to make BitPim work with my setup?





[from KCoons]

If you read a little bit farther up in the thread, you can see that we are complaining that LG dosent seem to have any information about this phone. I have dl'd the drivers that LG has but Windows XP says they arent signed properly. LG does say they work but however it seems no one can make the phone itself work with bitpim. Data Pilot might have a program soon for the UX300 is what I was told. MIGHT! We've been left swinging in the wind.

[from allenkaufhold]

Just picked up the UX300 a day ago and I really like it. But I soon found out what a problem it is picking up ringtones, etc. I'm old fashioned and I had a favorite old-time sounding phone ringing on my other phone and my wife's. We found out today we could use bluetooth to send the old-time ringer from her phone to my UX300. I'm happy now and I like my phone even more.

[from cliff5550]

Yes I also got taken in buy US Cellular. The sales pople tell you one thing but when it comes time to do it, it doesn't work. Like others have said, that's when the tecks come out and tell you sorryit doesn't work that way. "Sorry"? Can't wait till my contract is up to see if I can find a carrier that actually cares about the customer.



But enough of my rant. I too have been told that they are still working on the software for this phone.



rod

[from rod]

Hi Baker



I just rec'd my ux300 and unable to get windowsxp to accept usb cable.



Would appreciate any info you can give re downloading drivers and setup to accomplish usb link with ux300.



As I am an older "coot" with little experience I would appreciate any detailed instructions you can provide including download and setup with phone and computer.



Thanks for your help



Ralph

[from ralphienne]

hey baker kould i get ya to e-mail me what ya did with bitpim that worked?

[from Volerothe]

You should be able to download the drivers on this site under "file library". Once you have the drivers dowwloaded and saved in your pc, the pc will find your handset as soon as you plug in the USB... If you have the latest bitpim software, it should detect it right away... Good Luck

[from Shepherd]

baker,



i have been trying forever to get this thing to work!!! could you please send me the info on the drivers so i can get some ringtones, and such!!! would be very much appreciated!!! thank you









[from vhether]

Okay, so everyone is upset with their UX300 (sorta) because it's not easy to connect it to a pc to transfer files and pics and such. I thought I would do that a lot... and lo and behold I'm not doing that much of it.



Anyway... here is what I recall that I did to get it all working.



I downloaded a zipped set of drivers from the LG site. I can't remember where I found them but through a lot of searching I finally found them. The file that I found is called "LGUSBModemDriver_SON_ML_Ver_4.6.exe".



After I installed the drivers and installed BitPim I think it didn't work. That's when I almost went postal on the machine and gave up. But alas, a cooler head prevailed and I got a USB Bluetooth dongle thingy. Once that was installed and working I could see the phone and transfer to/from it via Bluetooth. I also realized that I could see it with Bitpim by using "Other CDMA Phone/Modem" as the setting in Bitpim for the phone.



I used the connection several times... then not again. I'll try it now... but I need to find the cable I bought. Found it... connected... phone is chargin... starting Bitpim... searching for phone... found Other CDMA Modem on COM 8... and within Bitpim I can view the inner workings.



The Bluetooth route is easier if I recall... more Win Explorer like. BTW... I'm using XP Home.



Sorry to gloss over it but the details escape me... really... I don't know if the Bluetooth setup caused the Bitpim to work but it works.



More later if need be.



Baker

[from mgbaker]

Could your bluetooth be connecting on comm 8?



Check your PC Connection settings on the phone and see if it is set to Bluetooth.



I just followed your instructions and bitpim finds the other CDMA phone but I can't download any data from it because all of the options are grayed out. I don't have bluetooth on my computer so I know I am going strictly through the USB cable.



Thanks,

[from gkrone]

Okay,



My phone connects to the computer via the USB connection on COM 5. My Bluetooth dongle is not connected and the phone is set to communicate with a PC via USB modem.



Now, I remember having the same grayed out issues with Bitpim. Be sure to choose Other CDMA Phone in the Bitpim setup.



I don't remember how I got it to work after I saw the grayed out options... I think I went ahead and bought the USB dongle and then after I got that set up and went back to USB it worked. However, now that I try to work with the phone via USB cable... it's not working. Maybe it is the Jabra USB dongle that I bought that actually worked.



As I said... I thought it would be something I would do a lot to avoid the US Cellular charges to send picture messages... but I really haven't used it at all beyond the initial playing around.



Let me find the dongle and plug 'er back in to see how it works.



Baker





[from mgbaker]

Yup, that was it. The USB Cable connection never worked I guess. I could 'get' the file system information from the phone and I could see the ringtones and pictures I've taken and stuff... and it looked like I could transfer a file to the phone... but it never showed up on the phone.



The bluetooth approach is simpler and straight forward... and like I said... I thought I would use the feature a lot. I really haven't.



It seems that the only good the USB cable is for is to charge the phone. If LG had an updated driver then maybe it would work and you could grab the contacts and stuff from your phone.



Oh well... sorry for the confusion.



Baker

[from mgbaker]

Baker,



Thanks for the update. I'm in the same position you are, I don't know how often I would actually use this but the info is nice to have. Luckily, my daughters new laptop has Bluetooth built in so I guess I will have to see how it works on there.





[from gkrone]

I just purchased the LG UX300 cell phone from U.S.Cellular and the USB connection cable. I would like to know (step by step) how to simply get the photos from my phone to my PC/Laptop. My PC= Windows XP Home Edition (SP3) laptop. When I plug in the USB a driver wizard comes up, but is unable to find the driver. I went to the "File Library" on this site and downloaded the driver zip file for XP and not sure which of the files will acutally download the driver. Can someone please help me? If I am successful in getting the driver downloaded will this function alone allow me to transfer the photos from my phone to the PC/Laptop? I have read in a few postings about "BitPim" and I have no idea what this is or does... Thank you!

[from good2all]